Terms of service
Welcome to Garage One. The terms “we,” “us,” and “our” refer to Garage One. Garage One operates this store and website to provide information, products, service bookings, and automotive care services to our customers.
By visiting, using, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use our website or services.
SECTION 1 - ACCESS AND ACCOUNT
By using this website, you confirm that you are legally allowed to use this service and place orders or service bookings.
You agree to provide accurate and complete information when placing an order, booking a service, or contacting Garage One. This includes your name, phone number, email address, vehicle details, delivery address, and service location where required.
You are responsible for keeping your account information secure and for all activity under your account.
SECTION 2 - OUR PRODUCTS AND SERVICES
Garage One provides automotive care services including oil change, car wash, detailing, PPF, and related car maintenance services. We may also sell automotive products through our website.
We try our best to provide accurate product images, service details, pricing, and descriptions. However, product appearance, packaging, availability, and service results may vary depending on vehicle condition, product availability, and other practical factors.
All product and service descriptions, pricing, and offers may change at any time without prior notice.
SECTION 3 - ORDERS AND SERVICE BOOKINGS
When you place an order or service booking, Garage One reserves the right to accept, decline, modify, or cancel the order if required.
For service bookings, Garage One may contact the customer to confirm vehicle details, appointment time, location, and service availability before confirming the booking.
Customers are responsible for providing accurate vehicle information, contact details, and service location. Garage One will not be responsible for delays or issues caused by incorrect or incomplete information provided by the customer.
Your purchases and service bookings are subject to our Refund Policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts, packages, and promotions are subject to change without notice.
The final price may depend on the selected product, service package, vehicle type, vehicle condition, location, and any additional service requested by the customer.
We reserve the right to correct pricing errors, update offers, or cancel orders where pricing or service information has been listed incorrectly.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and may vary depending on customer location, courier availability, weather, traffic, or other circumstances outside our control.
Garage One is not responsible for delivery delays caused by courier companies, incorrect customer information, or circumstances beyond our control.
For local service bookings, our team may contact the customer to confirm the location, service time, and availability.
SECTION 6 - REFUNDS, RETURNS, AND CANCELLATIONS
Refunds, returns, and cancellations are handled according to our Refund Policy.
Service bookings may not be refundable once the service has started or has been completed. Product returns may be accepted only if the product is unused, undamaged, and eligible under our return policy.
Garage One reserves the right to refuse refund or return requests where the product has been used, damaged, mishandled, or where the service has already been completed.
SECTION 7 - INTELLECTUAL PROPERTY
All content on this website, including logos, images, text, graphics, product photos, videos, service descriptions, and branding, belongs to Garage One or its respective owners.
This content is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or use any website content, branding, images, or materials without written permission from Garage One.
SECTION 8 - THIRD-PARTY LINKS AND TOOLS
Our website may include links, apps, tools, payment gateways, maps, courier services, or other third-party services.
Garage One is not responsible for the content, performance, policies, or actions of any third-party website, app, service provider, courier company, or payment provider.
Customers should review the policies of any third-party service before using them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Garage One is powered by Shopify, which enables us to operate this website and online store.
However, all sales, services, bookings, customer support, and business dealings are directly between the customer and Garage One. Shopify is not responsible for Garage One’s products, services, bookings, deliveries, refunds, or customer experience.
SECTION 10 - PRIVACY POLICY
Your personal information is handled according to our Privacy Policy.
By using this website, placing an order, or booking a service, you agree that Garage One may collect and use your information to process orders, confirm bookings, deliver products, provide services, contact you, and improve customer experience.
SECTION 11 - CUSTOMER FEEDBACK
If you submit reviews, feedback, photos, videos, messages, or suggestions to Garage One, you allow us to use this content for service improvement, marketing, social media, website content, or business purposes.
You are responsible for ensuring that any feedback or content you provide is accurate and does not violate the rights of any third party.
SECTION 12 - ERRORS AND OMISSIONS
Sometimes our website may contain errors related to product descriptions, service details, pricing, offers, availability, or delivery information.
Garage One reserves the right to correct errors, update information, cancel orders, or refuse service where incorrect information has been shown on the website.
SECTION 13 - PROHIBITED USES
You agree not to use this website for any unlawful, harmful, abusive, fraudulent, or misleading purpose.
You may not attempt to damage the website, misuse customer information, copy our content, interfere with the website operation, or use the website in a way that harms Garage One or its customers.
SECTION 14 - LIMITATION OF LIABILITY
Garage One will not be liable for any indirect, accidental, special, or consequential damages arising from the use of our website, products, or services.
Service results may vary depending on the vehicle’s condition, age, paint quality, interior condition, previous damage, and maintenance history.
Garage One is not responsible for pre-existing damage, hidden defects, customer-provided incorrect information, third-party delays, or issues outside our control.
SECTION 15 - INDEMNIFICATION
You agree to hold Garage One harmless from any claims, losses, damages, or expenses caused by your misuse of our website, violation of these Terms, incorrect information provided by you, or unlawful activity.
SECTION 16 - TERMINATION
Garage One may refuse service, cancel orders, restrict access, or terminate use of the website if we believe a customer has violated these Terms, provided false information, misused the website, or acted in a harmful or unlawful way.
SECTION 17 - GOVERNING LAW
These Terms of Service and any separate agreements through which Garage One provides products or services shall be governed by and interpreted in accordance with the laws of Pakistan.
Any disputes shall be handled under the applicable jurisdiction where Garage One operates.
SECTION 18 - CHANGES TO TERMS OF SERVICE
Garage One reserves the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this website.
Your continued use of the website after changes are posted means you accept the updated Terms.
SECTION 19 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Garage One
Pasrur Bypass, Ghumman Town, Daska, Pakistan
Email: support@garageone1.com